How does AfricaOnline support me?
In addition to office hours support on 061 291 1111 AfricaOnline has an after hours support number. Call 0812 689 555 (18:00 – 22:00).
Can AfricaOnline help me in my premises or home?
Yes, in Windhoek, Swakopmund and Walvis Bay. All other support will be given telephonically by one of our understanding and patient technical people. NawaSat equipment can be installed on site subject to casting on travel. Wimax is installed at customers' premises or homes.
What do I do if I run out of bandwidth?
Extra bandwidth can be purchased online by clicking MyAccount.