Can africaonline assist with installing and setting up Office365 on my network servers and employees’ PCs?

Yes, we help our customers that require assistance on installation or setup – please contact sales or your account manager for more information on how we can assist.

Does africaonline offer Microsoft training?

No, africaonline does not offer accredited Microsoft training.

What do I do if I require Microsoft Project or Microsoft Visio? Are these included? If not, can I purchase them via africaonline?

No, they are not included, however they are available and pricing can be provided on request.

How do I upgrade from O365 Business Basic to O365 Business Standard?

You can simply get in contact with our sales department and we would be happy to assist.

I am a home user, not a business. Is this product applicable for me?

Yes, the product can be used for home or business purposes. We can also provide Microsoft Home products – please contact sales for more information in this regard.

Office 365 Business

Can I downgrade from the Business Standard package to the Business Basic package?

Yes, if the commitment is signed on a month-to-month basis, you can contact us to assist with the downgrade. If however you have signed for an annual subscription, you can only downgrade at the end of this period.

Can I downgrade from the Business Standard package to the Business Basic package?

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